​Your Privacy, Simply Explained

• We collect information to provide medical care and process payments.

• Your medical information is protected under HIPAA.

• We never sell your personal or health information.

• Secure systems are used to protect your data.

• You may request access to your records at any time.

 

Privacy Policy

 

BIRMINGHAM URGENT CARE

Last Updated: 01/02/2026

BIRMINGHAM URGENT CARE (“we,” “us,” or “our”) operates the website www,urgentcarebirminghammi.com (the “Website”). We are committed to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Website or use our services.

 

1. Information We Collect

We may collect the following types of information:

  a. Personal Information

• Name

• Date of birth

• Email address

• Phone number

• Mailing address

• Insurance information

• Payment and billing information

  b. Health Information

    When you use our services, we may collect Protected Health Information            (PHI) as defined under the Health Insurance Portability and Accountability        Act (HIPAA), including information related to your medical condition,                    treatment, and services provided.

  c. Non-Personal Information

• IP address

• Browser type

• Device information

• Pages visited and time spent on the Website

 

2. How We Collect Information

    We collect information when you:

• Schedule appointments online

• Complete patient intake or contact forms

• Make payments through our Website

• Communicate with us by email or phone

• Browse the Website (via cookies and analytics tools)

 

3. How We Use Your Information

    We use collected information to:

• Provide urgent care and medical services

• Process payments and insurance claims

• Communicate with patients regarding appointments and care

• Improve our Website and services

• Comply with legal and regulatory requirements

 

4. HIPAA Compliance

BIRMINGHAM URGENT CARE complies with HIPAA and applicable Michigan privacy laws. Your Protected Health Information is used and disclosed only as permitted by law.

For details regarding how we use and protect your medical information, please refer to our Notice of Privacy Practices (NPP), available at our facility or upon request.

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5. Payments and Financial Information

Payments made through our Website are processed using secure, HIPAA-compliant third-party payment processors. We do not store full credit card numbers on our servers.

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6. Cookies and Tracking Technologies

   Our Website, built on Wix, uses cookies and similar technologies to:

• Ensure proper Website functionality

• Analyze traffic and usage patterns

• Improve user experience

   You can manage or disable cookies through your browser settings.

 

7. Sharing of Information

   We do not sell your personal information. We may share information with:

• Healthcare providers involved in your care

• Insurance companies for billing purposes

• Service providers (hosting, analytics, payment processing)

• Government authorities when required by law

    All third parties are required to protect your information.

 

8. Data Security

We implement administrative, technical, and physical safeguards to protect your information. While we take reasonable measures, no system can guarantee 100% security.

 

9. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal or medical information

• Request corrections

• Request restrictions on use or disclosure

• Receive a copy of your information

Requests may be submitted using the contact information below.

 

10. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect information from children without parental consent.

 

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

 

13. Contact Information

If you have questions about this Privacy Policy or your privacy rights, please contact us:

BIRMINGHAM URGENT CARE

200 Elm Street, suite 100
Birmingham, Michigan 48009
Email: www,urgentcarebirminghammi.com
Phone: (248) 433- 8888

 

NOTICE OF PRIVACY PRACTICES

BIRMINGHAM URGENT CARE

Effective Date: [Insert date]

This Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.

OUR RESPONSIBILITIES

BIRMINGHAM URGENT CARE is required by law to:

• Maintain the privacy of your Protected Health Information (“PHI”)

• Provide you with this Notice of our legal duties and privacy practices

• Follow the terms of this Notice currently in effect

• Notify you if a breach occurs that may compromise the privacy or security of your information

HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION

We may use and disclose your health information for the following purposes without your authorization, as permitted by HIPAA:

1. Treatment

We may use and share your medical information to provide, coordinate, or manage your healthcare.
Example: Sharing information with doctors, nurses, labs, or pharmacies involved in your care.

2. Payment

We may use and disclose your information to bill and collect payment from health plans, insurance companies, or you.
Example: Submitting claims to your insurance provider.

3. Healthcare Operations

We may use your information for business operations such as quality improvement, staff training, accreditation, and audits.

OTHER USES AND DISCLOSURES

We may also disclose your information:

• As required by federal, state, or local law

• For public health and safety activities

• To report abuse, neglect, or domestic violence

• For health oversight activities

• For judicial or administrative proceedings

• To law enforcement when required

• To avert a serious threat to health or safety

USES THAT REQUIRE YOUR AUTHORIZATION

We will obtain your written authorization before using or disclosing your information for:

• Marketing purposes

• Sale of your health information

• Any use not described in this Notice

You may revoke your authorization in writing at any time.

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YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION

You have the right to:

1. Inspect and Obtain Copies

Request a copy of your medical records (paper or electronic).

2. Request Corrections

Ask us to correct information you believe is incorrect or incomplete.

3. Request Restrictions

Ask us not to use or share certain health information. (We may not always be able to agree.)

4. Request Confidential Communications

Ask us to contact you in a specific way or at a specific location.

5. Receive an Accounting of Disclosures

Request a list of certain disclosures we have made of your health information.

6. Obtain a Paper Copy of This Notice

You may request a paper copy at any time, even if you received it electronically.

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CHANGES TO THIS NOTICE

We reserve the right to change this Notice and make the new Notice effective for all PHI we maintain.
Updated Notices will be posted on our Website and available at our facility.

 

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.

You will not be penalized for filing a complaint.

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CONTACT INFORMATION

For questions, complaints, or requests regarding this Notice, please contact:

Privacy Officer
BIRMINGHAM URGENT CARE

200 Elm Street, suite 100
Birmingham, Michigan  48009
Phone: (248) 433 - 8888
Email:  www.urgentcarebirminghammi.com

You may also file a complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
www.hhs.gov/ocr