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 Accessibility Statement

 

Birmingham Urgent Care

Accessibility Statement

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Birmingham Urgent Care is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline best practices for making web content accessible to individuals with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.

Accessibility Efforts

Our website is built using the Wix platform, and we actively use the Wix Accessibility Wizard to identify and address accessibility issues. Accessibility features currently implemented on our website include:

  • Keyboard navigation support

  • Text alternatives for images where applicable

  • Clear heading structure and readable text

  • Compatibility with common screen readers and assistive technologies

  • Accessible forms where supported by the platform

Known Limitations

Despite our best efforts, some areas of the website may not yet fully meet all accessibility standards. Certain limitations may exist due to platform constraints or third-party content. We are actively working to resolve remaining issues identified by accessibility tools and to improve overall accessibility.

Feedback & Assistance

If you experience difficulty accessing any part of our website or require assistance, we encourage you to contact us. We will make reasonable efforts to provide the information you need in an accessible format.

Phone: (248) 433-8888
Email: urgentcarebirminghammi.com

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If you need assistance accessing our website, call us directly and our staff will help.”

 

Accessibility Audit Summary

Birmingham Urgent Care
Website Platform: Wix
Standard Referenced: WCAG 2.1 Level AA

1️⃣ Audit Methodology

The accessibility review was conducted using:

  • Wix Accessibility Wizard

  • Manual keyboard navigation testing

  • Visual review for contrast, text size, and structure

  • Review of forms, images, and navigation elements

Automated tools were supplemented with manual checks, recognizing that automated testing does not detect all accessibility barriers.

2️⃣ Accessibility Features Implemented

The following accessibility measures are currently in place:

Navigation & Structure

  • Website can be navigated using a keyboard

  • Logical page structure with headings

  • Consistent navigation menus across pages

Text & Readability

  • Scalable text that supports browser zoom up to 200%

  • Readable font sizes and spacing

  • High-contrast text applied where supported by the platform

Images

  • Informative images include text alternatives (alt text)

  • Decorative images are marked as decorative where applicable

Forms & User Interaction

  • Contact and request forms include labeled fields

  • Clear instructions provided for user input

  • Error feedback provided in text format where supported

Assistive Technology Compatibility

  • Pages are designed to work with common screen readers

  • Semantic HTML and ARIA landmarks used where available in Wix

3️⃣ Known Accessibility Limitations

Despite best efforts, the following limitations were identified:

  • Some third-party widgets (maps, embedded tools, external services) may not fully meet WCAG 2.1 AA standards

  • Certain platform-generated elements trigger accessibility warnings that cannot be fully customized within Wix

  • Some automated warnings relate to technical HTML or ARIA roles controlled by the platform rather than site administrators

These limitations are common for websites built on hosted platforms and are actively monitored for improvement as platform updates become available.

4️⃣ Remediation & Ongoing Efforts

Birmingham Urgent Care is committed to continuous improvement and will:

  • Address high-priority issues identified by the Wix Accessibility Wizard

  • Re-evaluate accessibility after website updates

  • Monitor platform updates that improve accessibility support

  • Respond promptly to accessibility feedback from users

5️⃣ Alternative Access & Support

If a user encounters difficulty accessing any content, Birmingham Urgent Care provides direct assistance:

📞 Phone: (248) 433-8888
📧 Email: urgentcarebirminghammi.com

Staff are available to assist patients and provide information in an accessible format upon request.​​​​​

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